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Managed services pulls all your IT needs under one agreement, giving you maximum assurance that your systems will be running. The type of contract and what it covers varies from client to client, but usually, there is an agreement which covers specific areas and tasks and there may be some key performance indicators included in the deal. Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses. IT support, cyber security, data backup, & cloud computing. Beyond network traffic monitoring, we also provide support for your servers. Some IT companies offer “break-fix” services, charging exorbitant hourly rates in exchange for temporary fixes and patch work. UK Managed IT Services provide a similar service to that of Dedicated Hosting services, but the fundamental differences rest in how and where your site is hosted. Share your location. 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