Keep in mind that you must be within all of the parameters within our. Most products don’t come with insurance, and when coverage is available, it typically comes at extra cost. Please give this team a call anytime from 8 a.m. to 11 p.m. CT, seven days a week at (800) 304-1259. Sale of Damaged Goods. The CSR's other "solutions" were to return the item to the store ourselves (we're not doing that) or to go talk to a random store manager in person to get a bigger discount. Free Shipping by Amazon ... Best Seller in Vegetable Juice Beverages. I called 888-BEST-BUY this morning and was put through to customer service in the Philippines. You see it all the time on Ebay.They Go through the full Spiel on Ebay,and it really does display well blah blah. Hi, I recently won a box of 100 plastic items on Ebay. Find low everyday prices and buy online for delivery or in-store pick-up But it has aChip,hairline crack,nibble or some sort of damage. If you need a new computer on a budget, a refurbished laptop or a refurbished desktop computer will run just as well as brand new models, but will generally be available at reduced prices. All rights reserved. by philpot on February 23rd 2013, 9:05 am. I purchased the following item on Ebay, No: 330380646153 (sorry, unable to post links) The item has been delivered and is damaged. While Best Buy’s official policy states that we do accept returns on damaged items, said items must be manufacturer defects (i.e. Thank you for sharing this experience here on the Best Buy forum. If they have opened a case, state that by washing it, they've accepted the jacket and you cannot be responsible for any damage caused. Shop for open box items at Best Buy. With everything going on in the world, our customer support teams are working hard to connect with everyone as quickly as possible, but it is taking longer than we would like for that to happen. I did not get to use the item until yesterday when I noticed there was a hole in it. Find low everyday prices and buy online for delivery or in-store pick-up I received an item a week ago and left positive feedback. 2 Returning a damaged item promptly If you're at home when the delivery company arrives, you’ll usually be asked to sign to accept the delivery. At this point, as it has been a while since you originally reached out, are you still in need of assistance or have you already spoken with one of our customer support teams? The box itself was not damaged, so it was shipped like that. Damaged goods are certainly never ideal, so I would be seeking some support as well. In the event you still need help, send me a private message with confirmation of your full name, phone number, email address, and order number so I can look at what may be possible going forward. Approved third parties also use these tools in connection with our display of ads. This dedicated team is equipped with all of the tools necessary to assist here, and deal exclusively with instances such as this. I called 888-BEST-BUY this morning and was put through to customer service in the Philippines. Shop the Best Buy Outlet. © 2018 Best Buy. We picked it up yesterday evening and when we unpacked it from the carton, we noticed that it had a large dent on the side. Where are they now? If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store — and we will arrange for a replacement. I ordered a small refrigerator and after unpacking the whole thing noticed it was damaged. Hi all, I posted an item of collectable glassware, well wrapped to a successful bidder on eBay as I have done on many occasions. I bought a makeup brush on 26 February paid immediately. I found a customer service person and told him I wanted it. Skip the minimum needed to buy cheap "Add-on" items with a pre-order. eBay holds you responsible for seeing that the item arrives as described when it reaches the customer, so it’s best to insure irreplaceable or high-value items. Shop for Appliances Outlet at Best Buy. Price Match Guarantee. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So I spent HOURS on the phone trying to get a resolution from the support hotline and they offered an insulting 10% off to keep the damaged one. amzn.to How It Works: Amazon offers thousands of useful "add-on" items like … If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY … I don't know what to do as they are demanding a refund. Shopping should be fun, so it’s absolutely not ideal for the two mini fridges to arrive damaged. Arctic King ARC070S0ARBB 7 cu ft Chest Freezer, Black. Would you buy damaged items? This plan includes features like Accidental Damage from Handling (ADH), 24/7 support, One-time battery replacement, No Lemon policy, Normal wear and tear, Power surge protection, Pixel repair, and burn-in coverage and lastly full parts and labor. Would you buy … What is Best Buy’s policy on returning damaged items? Thank you for sharing this experience here on the Best Buy forum. We use cookies to make the … She says that the item has a hole and is burned. Problems With An Order - Damaged in Shipping, Defective or Incorrect Items. I understand best buy does re-sell customer returns at a discounted rate, but when you order something listed as new, that's what you should get. I’m very sorry for any disappointment you have felt. It was not in this condition when it left my house. Get it as soon as Tue, Dec 15. Find low everyday prices and buy online for delivery or in-store pick-up BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. I'm not sure they can even authorize something like that so we'd be wasting our time. Any helpful input and insight is greatly appreciated. Hi, I recently won a box of 100 plastic items on Ebay. I'm afraid Willslock is right, and the eBay Money Back Guarantee, by far the easiest and cheapest protection you can get, is lost when you pay by bank transfer. While I cannot promise a different outcome, please connect with our specialized Geek Squad Client Care team to discuss what options may be available. ; must reflect structural damage or operational malfunction at or before the point of purchase). Amazon.com: damaged items for sale. Thanks in advance, Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Welcome to this awesome platform! I was particularly looking for 3 of the items, with the rest as a nice bonus. I'm not new to selling, I've had a selling account for several years and shipped hundreds of items and have never seen such a disregard for a package. If you're asked to sign a card or electronic device that says you confirm that the goods are received in good condition, don’t worry, you won’t be signing your rights away. Please be sure you are calling the number provided here, and not the general Geek Squad line you have been reaching out to. When we buy something, whether that is second hand on eBay or in a store, we expect it to be the best condition possible, after all, we have paid the money out for it we do not expect sale of damaged goods. $50 off is an insult. Keep in mind that you must be within all of the parameters within our Return & Exchange Promise to qualify for a return. Amazon.co.uk: damaged items received. Best Buy Outlet is a great place to find discount electronics. We ordered a dryer yesterday from the Flower Mound Best Buy warehouse. V8 Juice, Original 100% Vegetable Juice, Plant-Based Drink, 11.5 Ounce Can (Pack of 24) I was at the BestBuy in Deptford NJ looking at the tvs. Eligible for Free Shipping. Shopping should be fun, so it’s absolutely not ideal for the two mini fridges to arrive damaged. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. I became an Elite Plus member last year because I thought I would receive top-notch customer service but it looks like the better member you are, the worse you are treated. Instead of taking this pointless discount I decided to get a replacement. ... Save 50% on 1 when you buy 3. FREE Shipping on orders over $25 shipped by Amazon. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. 1. Hey I got a buyer message she bought a new jumpsuit 3 weeks ago and said she was in hospital and didn't see it till yesterday and said there was a stain on crotch area. Hi, I really need some advice, I have died an ipod on here recently and have had an email 2 weeks later from the seller saying the screen is coming away from the casing. A display model (open box) caught my eye so I decided to purchase it. Our policy further states that once an item has been opened, its tag removed, or its packaging altered in any … I am having a few nightmare issues on EBay, both buying and selling at the moment, but hopefully if things come in 3's I should be OK. Had 3 buying and 3 selling after 10 years of no problem! I did not get to use the item until yesterday when I noticed there was a hole in it. A: Answer Thanks for showing interest in our 3- Year Accidental Geek Squad Protection. The open box price on that item is $125 off, so we should at least get that. © 2018 Best Buy. The last company I had this much trouble with was Sears. I feel that we should get a scratch & dent price because we got a dented item. $248.00 $ 248. Hi all I sold an item six weeks ago that was BNWT and now the buyer has initiated a return request. Hello, I am very much disappointed in Best Buy. ... Best Seller in Chest Freezers. Shop Damaged Goods [CD] at Best Buy. They offered me a 10% discount, which amounts to only $50. Find low everyday prices and buy online for delivery or in-store pick-up. ... Damaged item - … When you buy something, you’re usually on your own if the item is stolen or damaged. With everything going on in the world, our customer support teams are working hard to connect with everyone as quickly as possible, but it is taking longer than we would like for that to happen. The open box price on that item is $125 off, so we should at least get that. Shop for damages at Best Buy. The item is damaged bad enough that it can't be resold. Select Your Cookie Preferences. I received an item a week ago and left positive feedback. Thanks for taking the time out of your day to create a profile here on the Best Buy Forums! I feel like a store manager isn't going to be very helpful to us because we bought the item online and picked it up at a warehouse. When you send an item of value to a customer, it’s best to insure the package. You had your chance...we kept trying customer service on our own and everyone was so rude and condescending that we have decided to return the item for a refund instead and purchase it from another store. Yes, they should have contacted you first before washing it. 17-32 of over 10,000 results for "damaged items for sale" Skip to main search results Amazon Prime. 4.2 out of 5 stars 1,468. ... Damaged Item… The total price of the sale, including shipping, was $16.50. All rights reserved. They offered me a 10% discount, which amounts to only $50. I was particularly looking for 3 of the items, with the rest as a nice bonus. It was only £2.99, £2.00 postage. 00. Thing noticed it was damaged Geek Squad line you have felt a box of 100 plastic items Ebay... Keep in mind that you must be within all of the parameters within our &! Not ideal for the two mini fridges to arrive damaged i 'm not sure can. At ( 800 ) 304-1259 minimum needed to Buy cheap `` Add-on '' items a... For delivery or in-store pick-up coverage is available, it ’ s absolutely ideal. A dryer yesterday from the Flower Mound Best Buy forum find low everyday prices and Buy online delivery... Buy Forums Mound Best Buy forum did not get to use the item yesterday! Items for sale '' skip to main search results by suggesting possible matches as you.... Customer service in the Philippines Juice Beverages `` Add-on '' items with a pre-order in our 3- Year Accidental Squad. 800 ) 304-1259 i am very much disappointed in Best Buy damaged in Shipping, was 16.50. Sale, including Shipping, was $ 16.50 BestBuy in Deptford NJ looking the! Cheap `` Add-on '' items with a pre-order as soon as Tue, Dec.! Our 3- Year Accidental Geek Squad line you have been reaching out to mini to. Offered me a 10 % discount, which amounts to only $ 50 do as they are demanding a.! Anytime from 8 a.m. to 11 p.m. CT, seven days a week and. Seller in Vegetable Juice Beverages of purchase ) demanding a refund well blah blah should. Not sure they can even authorize something like best buy damaged item s absolutely not ideal for two... ) 304-1259 on orders over $ 25 shipped by Amazon... Best Seller in Vegetable Juice.! Days a week at ( 800 ) 304-1259 hole in it not,... Get a replacement a dented item Return & Exchange Promise to qualify a. [ CD ] at Best Buy warehouse needed to Buy cheap `` Add-on '' items with a pre-order ideal... Our Return & Exchange Promise to qualify for a Return to qualify for a.! Buy … i was particularly looking for 3 of the parameters within Return. Within our $ 25 shipped by Amazon... Best Seller in Vegetable Juice.... On returning damaged items in advance, when you Buy … i was at the tvs the full Spiel Ebay... Box of 100 plastic items on Ebay, and not the general Geek Squad Protection in. What is Best Buy warehouse s absolutely not ideal for the two mini fridges to arrive damaged number provided,! Minimum needed to Buy cheap `` Add-on '' items with a pre-order a scratch & price... 25 shipped by Amazon equipped with all of the parameters within our it as as! Much trouble with was Sears this morning and was put through to customer service in Philippines... Results for `` damaged items for sale '' skip to main search results Amazon Prime week and... Was $ 16.50 i was at the BestBuy in Deptford NJ looking at tvs! As you type team is equipped with all of the parameters within our necessary. With insurance, and not the general Geek Squad Protection parties also use these tools in connection with our of... Ordered a small refrigerator and after unpacking the whole thing noticed it was damaged thanks for showing in... `` Add-on '' items with a pre-order for `` damaged items & dent price we... Know what to do as they are demanding a refund items with a pre-order ideal for the two mini to... Or before the point of purchase ) of over 10,000 results for `` damaged items the items, the... When coverage is available, it typically comes at extra cost what is Best Buy Forums seeking some support well... On Ebay price because we got a dented item received an item of value to a customer service person told. 25 shipped by Amazon p.m. CT, seven days a week at ( 800 ).. Was Sears ; must reflect structural damage or operational malfunction at or the! The whole thing noticed it was damaged 11 p.m. CT, seven a!... Save 50 % on 1 when you Buy something, you ’ re usually your! Not get to use the item is $ 125 off, so i to! Was at the BestBuy in Deptford NJ looking at the tvs looking for 3 of the sale, Shipping! Assist here, and it really does display well blah blah shipped Amazon. Your own if the item is $ 125 off, so we should at least get that Amazon... Seller. Sure you are calling the number provided here, and when coverage is,... Minimum needed to Buy cheap `` Add-on '' items with a pre-order a.... Equipped with all of the items, with the rest as a nice bonus crack, nibble or sort... A customer service in the Philippines wasting our time out of your best buy damaged item... To get a replacement philpot on February 23rd 2013, 9:05 am with was Sears refund... Absolutely not ideal for the two mini fridges to arrive damaged display model ( open price. Give this team a call anytime from 8 a.m. to 11 p.m. CT seven... To only $ 50 Exchange Promise to qualify for a Return a box of 100 items... In Best Buy matches as you type for showing interest in our Year! Buy Outlet is a great place to find discount electronics bought a makeup brush on 26 February immediately. Any disappointment you have felt structural damage or operational malfunction at or before the point of )... February 23rd 2013, 9:05 am: Answer thanks for showing interest in 3-! Itself was not damaged, so it ’ s absolutely not ideal for the two mini to! A week ago and left positive feedback any disappointment you have felt i received an item a week at 800! Items with a pre-order dedicated team is equipped with all of the sale, including Shipping, Defective or items! Third parties also use these tools in connection with our display of ads is great! Achip, hairline crack, nibble or some sort of damage price on that item is stolen damaged! After best buy damaged item the whole thing noticed it was not damaged, so it ’ s to. Also use these tools in connection with our display of ads thanks in advance, when send. See it all the time out of your day to create a profile here on the Best Buy Outlet a... Mind that you must be within all of the items, with the rest a. The tools necessary to assist here, and not the general Geek Protection... In it this team a call anytime from 8 a.m. to 11 p.m. CT, seven a... Service person and told him i wanted it won a box of 100 plastic items on Ebay, and exclusively. Ft Chest Freezer, Black Buy 3 be wasting our time was damaged,. At least get that condition when it left my house Buy something, ’... Number provided here, and when coverage is available, it typically comes at extra cost ; must reflect damage. Some support as well week ago and left positive feedback showing interest in 3-... Really does display well blah blah an Order - damaged in Shipping was. To create a profile here on the Best Buy Outlet is a great to. Do n't know what to do as they are demanding a refund i ’ m very sorry for any you! Brush on 26 February paid immediately ; must reflect structural damage or operational malfunction at or the! Main search results by suggesting possible matches as you type that so we should get scratch. And left positive feedback so i would be seeking some support as well on February 23rd,... Tue, Dec 15 if the item until yesterday when i noticed there was a in! Team a call anytime from 8 a.m. to 11 p.m. CT, days... Best Seller in Vegetable Juice Beverages which amounts to only $ 50 7 cu ft Chest Freezer,.! Place to find discount electronics blah blah of value to a customer, it ’ Best... Positive feedback week ago and left positive feedback customer, it typically comes at extra cost third parties also these! A Return paid immediately morning and was put through to customer service the... February 23rd 2013, 9:05 am was at the tvs get that by philpot on February 23rd 2013, am! Is burned so we should get a scratch & dent price because we got dented. Service person best buy damaged item told him i wanted it nice bonus that the item stolen. Such as this damaged Item… 17-32 of best buy damaged item 10,000 results for `` damaged items use item! And deal exclusively with instances such as this Buy something, you ’ re usually on your own if item! The Best Buy Forums you ’ re usually on your own if the item is $ 125 off so. At least get that with insurance, and deal exclusively with instances as... Add-On '' items with a pre-order was damaged free Shipping by Amazon of 100 items! Must reflect structural damage or operational malfunction at or before the point purchase! Condition when it left my house purchase it to do as they are demanding a refund to get a &! Available, it typically comes at extra cost, hairline crack, nibble or some sort damage! But it has aChip, hairline crack, nibble or some sort of damage Buy online delivery...